Monthly Archives: October 2009

Should All Customers Be Treated Equally?

Tweet I had an poor experience with a printing service recently.  After speaking to their customer service, I was still very unhappy. Nutshell: They said there was nothing that they could do, and if I wanted to cancel my order, I’d have to pay a cancellation fee. Being very frustrated, I tweeted a complaint about…

DEBATE: Don't Hire a Social Media Intern

Tweet If you’re relying on an intern to lead your social media strategy, you’re crazy.  I don’t care how small your business is.  You’re better off not doing it at all than bringing in an intern to handle your social media presence.  Here’s why: 1. Internships are short term. Building a presence online takes time. …

Mentor Monday: The Wrong Way to Mentorship

Tweet Having a mentor is a privilege.  It should not be taken advantage of. If you want to build a healthy mentorship, here are some things you SHOULDN’T do: 1. Do not approach someone to be your mentor with a one sided agenda. Some mentors may not expect anything in return for their advice but…

Are you Afraid of Competition?

Tweet You may not know it, but I am a very competitive person…always have been. Between my parents always pushing me to be better, and playing every sport I could, the competitive spirit became instilled in me. Competition is a good thing as long as you keep it within reason and you keep it respectful….

NEW: The u30pro Digest

Tweet #u30pro is a weekly twitter chat (Thursdays at 7pm est) started by Lauren Fernandez and David Spinks that covers topics and issues facing young professionals. We started the chat at the end of August.  It’s been truly amazing so far and hearing how much everyone enjoys the chats really makes us love hosting them…