Tweet What?! Piss off customers?! Well I never. Customer service in the social media age is paramount! You have to treat your customers like kings. Well… maybe. You can’t be afraid to piss off your customers first so that you can make the experience better later. Good customer service isn’t about making sure that customers…
Author Archives: David Spinks
7 Reflective Questions I Ask Myself Every Sunday
May 13, 2013 by David Spinks
Tweet 1. What am I doing well? 2. What can I do better? 3. Why am I working on Feast? 4. What big decisions are looming over me right now? (I try to answer them on the spot, just based on gut) 5. What other to-do’s are looming over me right now? 6. What’s uncertain?…
Remove Everything Looming
May 8, 2013 by David Spinks
Tweet What do you have looming over you right now? I always seem to have a few things. Just tasks, obligations, decisions… Some of them I can’t do anything about. Like an upcoming deadline. But most things that loom are things that you can do away with pretty easily. The problem is they’re never a…
Week 1 Recap of 500 Startups Accelerator
May 6, 2013 by David Spinks
Tweet (We’re actually in week 3, but I wrote this 2 weeks ago then forgot to hit publish) The first week of 500 Startups Batch 6 just finished. It’s been quite a ride already. On day 1 it was all a bit overwhelming. We met a lot of people in a really short amount of…
Ambiguity is an Entrepreneur’s Worst Enemy
May 2, 2013 by David Spinks
Tweet Whenever you see a successful business, someone once made a courageous decision.” – Peter Drucker I despise ambiguity. Every time it shows its stinking, snarling face, I have to use all my strength to face it head on and avoid curling up into a ball in the corner. Luckily, since starting Feast I’ve been…
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